Because Southport's housing stock spans several decades, a lot of its automation has been retro-fitted. A door installed manually in the 1980s or 1990s may have had an opener added later, sometimes by a previous owner and sometimes more than once.
That history matters because an opener is sized to a door. A unit that is undersized for the door it drives spends its life working near its limit, and the symptoms — straining, stopping short, reversing, intermittent operation — read as motor faults when the real issue is the match between the two. It is also the situation where somebody has most often wound up the force setting to make the door move, which weakens the safety reversal.